Terms of Service

Acceptance of terms

By creating an account or using MailFlow, you agree to these Terms of Service. If you use the platform on behalf of a business, you confirm you are authorised to accept these terms on its behalf.

Your account

You are responsible for the accuracy of the information you provide, for keeping your login credentials secure, and for everything that happens under your account. You must be at least 18 years old to use the platform.

Acceptable use

• You will only use the platform for lawful purposes.
• You will not send spam, unsolicited messages, or send messages without the consent of recipients where consent is required.
• You will comply with applicable anti-spam and messaging regulations in Nigeria and in any jurisdiction where your recipients are located.
• You will not use the platform to send illegal, fraudulent, abusive, defamatory or harmful content.
• You will not attempt to disrupt, reverse-engineer or gain unauthorised access to the platform.

Messages you send

You are solely responsible for the content of the messages you send and for ensuring you have the right to send them. We may suspend sending from an account that violates these terms or the rules of our delivery partners.

Billing and credits

Some services require credits or payment. Fees are displayed before purchase. Unless you cancel, purchases are non-refundable except where required by law. Your account balance and send history are available in your dashboard.

Change of service

We may update, add or withdraw features from time to time. We will make reasonable efforts to notify you of material changes.

Termination

You may stop using the platform at any time and delete your account. We may suspend or terminate access if you breach these terms or if continued service would expose us to legal or regulatory risk.

Limitation of liability

The platform is provided 'as is'. To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages, or for failure of third-party networks or delivery providers. Nothing in these terms limits liability that cannot be limited by law.

Changes to these terms

We may update these Terms from time to time. Continued use of the platform after changes are posted means you accept the updated terms.